CHARGING INFRASTRUCTURE THAT SCALES RELIABLY

Free template for your CPMS tender

A Charge Point Management System determines how reliably, scalably and profitably your charging business operates. Our requirements specification gives you a structured foundation for defining requirements clearly and making vendors comparable.

  • 14 detailed topic areas: from security and hardware integration to billing and support

  • 634 requirements covering technical, operational and commercial CPMS needs

  • Ready to use for tenders, provider evaluations and internal alignment

Download the free CPMS tender template

Fill in the form and receive the Excel template for your tender or vendor evaluation.

What you get with the tender template

A clear structure for your tender

Define requirements systematically rather than relying on scattered feature lists. This creates a shared foundation across procurement, IT, operations, billing, and management.

Comparable responses from vendors

The template includes fields for priority, degree of fulfilment, roadmap timelines, explanations, and bidder questions. This makes vendor responses more transparent and decisions more robust.

Full visibility across your entire operation

From charge point management and OCPP to tariffs, payment, and roaming — through to reporting, APIs, and support: the template covers CPMS needs across the full operational lifecycle.

Fewer blind spots

Many requirements only become relevant as charging infrastructure grows. The specification helps you think ahead about topics such as multi-tenancy, data exports, audit trails, SLA processes, and migration — before they become urgent.

Topics covered by the CPMS tender template

  • Security, Compliance & Data Protection


    Requirements covering IT security standards, GDPR, encryption, access security, audit trails, and authentication.

  • System Architecture & Tenant Management


    Requirements for multi-tenancy, role and permission management, white-labelling, business continuity, and platform structure.

  • Asset Management & Hardware Integration


    Requirements for managing locations, charging stations, EVSEs, and connectors — including OCPP implementation, legal metrology compliance, and hardware data.

  • Connectivity & Network Management


    Requirements for secure network connectivity, WebSocket communication, VPN, secrets management, SIM/LTE, and connection monitoring.

  • Technical Operations


    Requirements covering remote control, firmware management, maintenance processes, OTA updates, and operational hardware management.

  • Monitoring, Fault Analysis & Alerting


    Requirements for real-time monitoring, diagnostic data, error notifications, OCPP fault analysis, and automated incident management processes.

  • Tariffs & Pricing Engine


    Requirements for static and dynamic tariff models, blocking fees, grace periods, price validation, and historical tariff data.

  • Authorisation & Payment


    Requirements covering RFID, ad hoc payments, payment service providers, credit card terminals, pre-authorisation, and AFIR-relevant processes.

  • Roaming & Interoperability


    Requirements for connecting to roaming networks, Hubject, Gireve, OCPI connections, and static and dynamic data exchange.

  • CRM & End-Customer Management


    Requirements covering customer data, contractual relationships, app features, data protection, marketing consents, and end-customer processes.

  • Billing, Tax & Collections


    Requirements covering CDR evaluation, invoicing, SEPA, taxes, dunning, currencies, webhooks, and commercial processes.

  • Reporting & Analytics


    Requirements for dashboards, exports, historical data, standard reports, and machine-readable data formats.

  • Interfaces & API


    Requirements covering REST APIs, webhooks, OpenAPI documentation, data imports, and integrations with third-party systems such as SAP.

  • Service Level, Support & Migration


    Requirements for SLAs, support processes, ticketing, hotline support, migration, roles, escalations, and operational handover.

How to Use The Template

1. Review the requirements

Work through the topic areas together with the relevant departments and flag what is essential for your operation.

2. Set priorities

Evaluate requirements using must-have, should-have, and nice-to-have criteria — or apply your existing prioritisation logic.

3. Make vendors comparable

Have vendors fill in their degree of fulfilment, roadmap timelines, and explanations in a structured format.

4. Prepare your decision

Use the completed matrix as the basis for shortlists, demos, negotiations, and internal decision documents.

Download the free CPMS tender template

Fill in the form and receive the Excel template for your tender or vendor evaluation.