Central control for secure charging networks.

Roles & permissions, audit logs, security, and data access - audit-proof and scalable in one place. The foundation for stable, multi-location management of your charging infrastructure.

Modules for Platform Core & Governance

API & Webhooks

Integrate, automate, scale – with open interfaces.

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Data Lake & Dashboards

Understand your data. Make better decisions.

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Digital Archive

All files and documents stored in one audit-proof location

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Audit Logs & Compliance

Traceability you can rely on.

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User & Role Management

Clear roles. Clear responsibilities.

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Output Management

Generate documents automatically – in your brand's design

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Security & Access Governance

Security and access - cleanly managed

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chargecloud Ecosystem:
Built to Work Together

More possibilities, less complexity: The chargecloud ecosystem brings together the entire chargecloud world - Operating System, white-label frontends, partner network, services, and Customer Happiness. This gives you a seamless, end-to-end offering from a single source that you can extend modularly, without your own integration projects. That reduces risks, noticeably eases day-to-day operations, and creates the foundation for scalable growth and new business models.

the chargecloud Operating System

Full control. Securely scalable.

The chargecloud Operating System is the digital heart of our ecosystem and the technical foundation on which your operations run and grow. It connects locations, processes, and billing in one central platform - hardware-independent and seamlessly integrated

Whitelabel Frontends

Your brand. Your customers.

Apps, portals, and invoices run entirely in your branding. End customers see only you. chargecloud works in the background so you can grow visibly and strengthen customer relationships.

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Customer Happiness

Supported by people. Backed by expertise.

Customer Happiness at chargecloud means: you choose the level of support you need - from the Academy, Help Center, and Community to personal guidance. With a dedicated contact person, proactive support, and clear SLAs, we ensure smooth operations and predictable growth so you can focus on your business.

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Our Partner Network

More offerings, less effort.

Expand your portfolio modularly with vetted partner services - for example, for energy management, payment, and smart charging. You'll also find certified hardware partners here that are compatible with the chargecloud OS.

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Our Services

One ecosystem. One partner.

Whether you’re a newjoiner or an established charging hero, the chargecloud ecosystem is more than software. From managed roaming and migration to QR code stickers, SIM cards, and a 24/7 hotline: you get everything from one source - no additional service provider needed.

API & Webhooks

Integrate, automate, scale – with open interfaces.

Automate charging processes directly from within your system landscape. Standardized APIs and webhooks connect the chargecloud OS reliably with ERP, CRM, and custom applications. Data flows without manual intervention, workflows run automatically - even as volume grows.

  • Connect third-party tools or your own apps - without system breaks

  • Real-time data exchange for better data quality and noticeably less effort

Data Lake & Dashboards

Understand your data. Make better decisions.

Make decisions based on reliable data. The central data lake and clearly structured dashboards give you a cross-location view of your charging network in real time. Identify trends, optimize processes, and steer your growth based on data.

  • Relevant KPIs across all locations - always in view, without manual reporting

Digital Archive

All files and documents stored in one audit-proof location

Billing-relevant and tax-relevant documents, account statements, payment instructions, and more are archived centrally and in an audit-proof manner - always readily accessible. This keeps you organized and ensures you can respond immediately in the event of an audit.

Audit Logs & Compliance

Traceability you can rely on.

Regulatory requirements are growing - your workload doesn't have to. The chargecloud OS automatically logs activities in a tamper-proof manner, so changes and transactions remain traceable at all times and your data is documented in an audit-proof way.

  • Audit logs from individual transactions all the way to the system level

User & Role Management

Clear roles. Clear responsibilities.

Who can do what - and where? Define access rights precisely and map organizational structures directly in the system. This keeps you in control even across many locations, brands, or partners, and minimizes risks through clean accountability.

  • Map company hierarchies 1:1 - from country subsidiary to individual location

  • Role-based permissions create clarity and reduce risk

Output Management

Generate documents automatically – in your brand's design

Whether it's an invoice, a payment reminder, or a welcome letter: Output Management automatically creates PDF documents tailored to each transaction, sends them by email if needed, and archives them in an audit-proof manner. This saves you time, prevents manual errors, and scales securely with your structure.

  • Automatic document generation for all scenarios - including white-label, sub-partners, and revenue sharing

  • The right format for each recipient, currency, and country - scalable from a single location to a corporate group

Security & Access Governance

Security and access - cleanly managed

Secure your setup with governance that works even in complex structures. Manage access granularly across locations, brands, and user groups - so everyone sees and can do only what's truly relevant to them. Ideal for enterprise requirements and audit-ready processes.

  • Multi-client capable and enterprise-IT ready - for corporations, municipal utilities, and multi-location structures

  • Granular access control for data security and audit-compliant operations - without additional effort

chargecloud OS

Discover the full Operating System

Charging Operations

Always in control of your charging operations – at every location, at any scale.

Monitor stations, resolve issues quickly, document every charging session without gaps - all in one system. Reliable, scalable, and across all locations. Charging operations that simply work.

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Revenue Management

From roaming to revenue sharing – all billing fully automated in one place.

One billing solution. Everything included. Roaming, ad-hoc, B2B, B2C, revenue sharing - fully automated, audit-proof, and seamlessly integrated through to the subledger. No additional tools. No manual effort.

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B2B Charging Solutions

Charging operations for professionals – scalable, secure, and hardware-independent.

Public charging park, fleet operations, or company car reimbursement - chargecloud maps every charging use case in a single system. Fully automated, audit-proof, and 100% white-label capable for your B2B business.

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Successful e-mobility projects – practical, scalable, future-ready

Learn how our customers use chargecloud to operate charging infrastructure efficiently, implement new business models, and drive sustainable e-mobility forward.

  • Success Story

    Chargia

    Chargia is a technology startup based in Madrid, founded with a clear objective: to improve the electric vehicle charging experience through an AI Chatbot that improves dramatically the EV driver experience while charging. From its inception, the AI Chatbot was designed to be integrated with different operational environments through open APIs. The philosophy is simple: infrastructure should serve user experience – not constrain it.

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  • Success Story

    Rexel Nederland B.V.

    Since 2017, Rexel has relied on chargecloud to meet the growing demands in the field of smart charging infrastructure. The scalable solution – including customised white label options – forms the technological basis for Rexel's continuously growing e-mobility offering. As a reliable technology and solution partner, chargecloud helps to centrally control thousands of charging points, ensure efficient operation and fully automate complex billing processes.

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  • Success Story

    Stadtwerke Heidelberg

    Stadtwerke Heidelberg (public utilities of the city Heidelberg) is one of the most important employers in Heidelberg and also one of the largest purely municipal energy suppliers in Germany. It has also taken over financing and coordination tasks for the city of Heidelberg in the area of public transport and operates the swimming pools, mountain railways, and parking garages in Heidelberg.

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  • Success Story

    MVV Energie AG

    Back in the 1970s, MVV Energie AG took a visionary step: a converted, electrified VW Golf served as a test vehicle. Projects such as the expansion of district heating, thermal waste treatment plants, and the reduction of the ecological footprint in water use illustrate its commitment to sustainability: the transformation of the energy system is the main focus!

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