Reliably manage and scale Charging Operations

Manage your charging infrastructure centrally and efficiently - and build the foundation for scalable revenue. For operations that keep pace with your growth.

Modules for Charging Operations

Centralized charging operations: manage locations, users, and charging sessions securely.

OCPP Broker

Integrated OCPP Broker. Scalable. Open.

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Roaming Hub

e-Roaming: Maximum utilization and reach for your charging business

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Plug & Charge (ISO 15118)

Plug & Charge – the most convenient way to charge

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Smart Charging & Load Management

Smart Charging – intelligent and efficient charging

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Direct Payment & Receipt Services

Ad-hoc payment. AFIR-compliant. All in one system.

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chargecloud Ecosystem:
Built to Work Together

More possibilities, less complexity: The chargecloud ecosystem brings together the entire chargecloud world - Operating System, white-label frontends, partner network, services, and Customer Happiness. This gives you a seamless, end-to-end offering from a single source that you can extend modularly, without your own integration projects. That reduces risks, noticeably eases day-to-day operations, and creates the foundation for scalable growth and new business models.

the chargecloud Operating System

Full control. Securely scalable.

The chargecloud Operating System is the digital heart of our ecosystem and the technical foundation on which your operations run and grow. It connects locations, processes, and billing in one central platform - hardware-independent and seamlessly integrated

Whitelabel Frontends

Your brand. Your customers.

Apps, portals, and invoices run entirely in your branding. End customers see only you. chargecloud works in the background so you can grow visibly and strengthen customer relationships.

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Customer Happiness

Supported by people. Backed by expertise.

Customer Happiness at chargecloud means: you choose the level of support you need - from the Academy, Help Center, and Community to personal guidance. With a dedicated contact person, proactive support, and clear SLAs, we ensure smooth operations and predictable growth so you can focus on your business.

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Our Partner Network

More offerings, less effort.

Expand your portfolio modularly with vetted partner services - for example, for energy management, payment, and smart charging. You'll also find certified hardware partners here that are compatible with the chargecloud OS.

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Our Services

One ecosystem. One partner.

Whether you’re a newjoiner or an established charging hero, the chargecloud ecosystem is more than software. From managed roaming and migration to QR code stickers, SIM cards, and a 24/7 hotline: you get everything from one source - no additional service provider needed.

OCPP Broker

Integrated OCPP Broker. Scalable. Open.

The chargecloud OCPP Broker is not an add-on - it's a fully integrated module. Developed cloud-native and built for scalability from the ground up, it combines years of hardware expertise with modern APIs. OCPP communication, monitoring, metering law compliance, and remote maintenance all come together in one solution - no middleware, no separate contract, no additional point of failure. All common protocol versions (OCPP 1.5, 1.6, 2.0.1) are supported natively. Vetted partners - for example for predictive maintenance or smart charging - can be easily connected via the Marketplace.

Roaming Hub

e-Roaming: Maximum utilization and reach for your charging business

With the chargecloud Roaming Hub, tap into Europe-wide charging networks and make your charging stations visible to thousands of EV drivers. The Hub consolidates your connections to roaming platforms and the leading charging networks in Europe, and automates the complex billing processes in the background. Instead of dealing with countless partner contracts and data sets, Managed Roaming gives you a single, transparent credit for all roaming charging sessions.

  • Maximum reach & utilization: Increase the visibility and usage of your charging infrastructure across all major EV driver apps and navigation systems.

  • Minimal administrative effort: Benefit from automated CPO-EMP processes that take full care of contract management and billing overhead.

Plug & Charge (ISO 15118)

Plug & Charge – the most convenient way to charge

Make charging easier than ever for your customers. Plug & Charge based on ISO 15118 marks the end of the RFID card and sets a new standard for secure, comfortable charging. Simply plug in: the charging session starts automatically - encrypted and tamper-proof. No card, no app, no hassle.

  • Deliver the best possible user experience: Offer EV drivers a seamless charging experience like at a Supercharger. Just plug in and charge - boosting satisfaction and customer loyalty.

  • Securely automate processes: Reduce your administrative workload with a fully automated authentication and billing process. No more RFID card shipping and no more fraud through cloned RFID cards.

Smart Charging & Load Management

Smart Charging – intelligent and efficient charging

Load management is included in the chargecloud OS - no extra charge, no separate solution. Peak shaving, bottleneck management, prioritization by RFID, charger, or property, schedule-based control, and phase and current optimization: the most important smart charging features run directly within the platform. This covers 80% of common use cases, reduces operating costs by automatically avoiding expensive peak loads, and lets you expand your infrastructure without immediately investing in costly grid upgrades. For more complex scenarios, certified Marketplace partners can be easily connected.

Direct Payment & Receipt Services

Ad-hoc payment. AFIR-compliant. All in one system.

Ad-hoc charging without registration - via terminal or QR code, with an identical user experience at every charging point. Barrier-free, AFIR-compliant, and fully integrated into the chargecloud OS. Payments, receipts, and billing flows all come together in one system and one set of accounts - no external receipt portal, no hardware complexity. Transactions are processed automatically and in an audit-proof manner; receipts are created and sent digitally. Less effort, fewer sources of error - for you and your customers.

chargecloud OS

Discover the full Operating System

Platform Core & Governance

Everything under control – secure, scalable, and audit-ready

Scalable charging operations need a solid foundation. With a flexible multi-client setup and granular roles and permissions, you're ready to go from day one - and on the safe side for the long run.

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Revenue Management

From roaming to revenue sharing – all billing fully automated in one place.

One billing solution. Everything included. Roaming, ad-hoc, B2B, B2C, revenue sharing - fully automated, audit-proof, and seamlessly integrated through to the subledger. No additional tools. No manual effort.

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B2B Charging Solutions

Charging operations for professionals – scalable, secure, and hardware-independent.

Public charging park, fleet operations, or company car reimbursement - chargecloud maps every charging use case in a single system. Fully automated, audit-proof, and 100% white-label capable for your B2B business.

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Successful e-mobility projects – practical, scalable, future-ready

Learn how our customers use chargecloud to operate charging infrastructure efficiently, implement new business models, and drive sustainable e-mobility forward.

  • Success Story

    Chargia

    Chargia is a technology startup based in Madrid, founded with a clear objective: to improve the electric vehicle charging experience through an AI Chatbot that improves dramatically the EV driver experience while charging. From its inception, the AI Chatbot was designed to be integrated with different operational environments through open APIs. The philosophy is simple: infrastructure should serve user experience – not constrain it.

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  • Success Story

    Rexel Nederland B.V.

    Since 2017, Rexel has relied on chargecloud to meet the growing demands in the field of smart charging infrastructure. The scalable solution – including customised white label options – forms the technological basis for Rexel's continuously growing e-mobility offering. As a reliable technology and solution partner, chargecloud helps to centrally control thousands of charging points, ensure efficient operation and fully automate complex billing processes.

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  • Success Story

    Stadtwerke Heidelberg

    Stadtwerke Heidelberg (public utilities of the city Heidelberg) is one of the most important employers in Heidelberg and also one of the largest purely municipal energy suppliers in Germany. It has also taken over financing and coordination tasks for the city of Heidelberg in the area of public transport and operates the swimming pools, mountain railways, and parking garages in Heidelberg.

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  • Success Story

    MVV Energie AG

    Back in the 1970s, MVV Energie AG took a visionary step: a converted, electrified VW Golf served as a test vehicle. Projects such as the expansion of district heating, thermal waste treatment plants, and the reduction of the ecological footprint in water use illustrate its commitment to sustainability: the transformation of the energy system is the main focus!

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